FAQS

What is your shipping process time?
• Once your order is shipped it takes 1-3 business days to arrive to you.
We do not make exceptions to this policy.
***Please allow up to 5 business days for your order to be shipped during sales. Ex; Black Friday & Holiday sales.
***Please allow 3-5 business days for your order to be processed .
What is your cancellation policy?
We do not accept cancellations.
Can I get a refund?
Due to our items being limited, we do not take returns for refunds or credit. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase, you have selected the correct size and color of your items.
What is your return policy?
We accept exchanges ONLY
All items on sale are FINAL.
Exchange/Returns request must be requested within 14 days of receiving your item. In order to request a exchange you MUST provide your order/confirmation number.
• Items must be unworn, unwashed, undamaged with original tags
• It is YOUR responsibility to check for any damaged products upon receiving the package.
• The shipping and handling fees are non-refundable.
• With many of our items being limited quantities, we may occasionally sell out of an item. If this happens, we'll notify you via email.
Can I return or exchange a sale item?
We do not accept returns for sale items. ALL SALES ARE FINAL.
What is your exchange policy?
We do accept exchanges. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase you have selected the correct size and color of your items.
We will only consider exchanges for size, damages or defects, or if the wrong product(s) were shipped to you by mistake.
If you would like to exchange an item for size, please contact customer service for authorization. To be considered, exchanges must be requested within 48 hours of receipt and items must be in new condition (un-worn with all tags and labels attached).
What if I never received my item?
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon request, we will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for you to investigate. If an item was lost or stolen, it is your responsibility to file a claim with the shipping carrier to receive compensation for lost or stolen packages that are the fault of the shipping carrier.
How do I contact Customer Service?
Please contact us via our Contact us page. Please make sure to include all relevant information like your order number, style name, size and color so we can better assist you.
What payment options are available?
We accept AfterPay and all major credit/debit cards.
Do you ship internationally?
Yes. International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.

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